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Request from Another Library
Interlibrary Loan Services
If we don’t have it, we’ll find it for you.
Interlibrary Loan (ILL) allows you to request materials the UT Dallas libraries do not have. This free service finds what you need at other libraries, and brings it here for you to borrow. This is only available to UT Dallas faculty, staff and currently-enrolled students.
Everything starts with your account.
Log in to request, receive and renew ILL materials.
Select what you want to request.
Once you have logged in, your options are on the left side of the screen. For new requests, enter as much information as you can. This allows the library to process your request more quickly.
Access your materials.
Check your UT Dallas email for a notification when your materials are available. These will arrive at your home library or in your Interlibrary Loan account.
Information for Other Libraries
The University of Texas at Dallas only accepts Interlibrary Loan requests from other libraries through OCLC or email (for libraries that do not use OCLC Resource Sharing). Our OCLC symbol is ITD.
If your library does not use OCLC Resource Sharing, please email ill@utdallas.edu
Lending Policies
- Loan Period: 6 Weeks
- Renewal: Available upon request
- Rush Request: All requests are processed within 24 hours. If an item is needed sooner, please call before 3 p.m. CST.
- Restrictions: New items, Serials, Maps, Reference materials, Dissertations, Master’s Theses, Multimedia, Faculty Publications, Government Documents, Archives & Special Collections are non-circulating.
- Delivery Methods: Mail, TransAmigos Express Courier, OCLC Article Exchange, e-mail.
- Payment Methods Accepted: IFM, Check, and IFLA vouchers
Lending Fees
| Item Type | Price |
|---|---|
| Amigos, LVIS, Texas Group, reciprocal | Copies: Free Loans: Free |
| North American Non-profit | Copies: $5 IFM/ $10 Invoice Loans: $5 IFM/ $10 Invoice |
| International | Copies: $5 IFM/ $10 Invoice/1 IFLA Loans: $10 IFM/ $15 Invoice/ 1.5 IFLA |
| For Profit | Copies: $10 IFM/$15 Invoice Loans: $10 IFM/ $15 Invoice |
Frequently Asked Questions
What can I request?
Any items that can be found in a library, such as:
- Articles
- Books
- Book Chapters
- Conference Papers
- Dissertations
- Microfilm
- Videos
- Sheet Music
- Etc.
Which materials cannot be obtained through Interlibrary Loan?
Required textbooks, books on reserve and items owned by the UT Dallas libraries. Materials published before 1900 and bestsellers are harder to obtain, but can be requested. We will try our best to borrow them for you.
What is E-Delivery?
Available to faculty, graduate students, undergraduate students and distance learners only. This service scans articles from physical items that the library owns into PDFs. If you’re not sure about the Call Number or Location, you can submit an E-Delivery request through the “Article/Chapter” option in your account.
Why can’t I log into my account?
Below are some common reasons for being unable to log in to your account.
- You aren’t registered. If you’ve never used this service before, or since the Spring 2012 semester, you’ll be prompted to fill out a registration form. Once you submit it, you’ll be able to access your account.
- Incorrect username or password. Use all lowercase for your username, as this is case sensitive in the system. Check CAPS lock, and double check that the information entered was correct.
If you are still unable to log in, please contact the Interlibrary Loan department.
When will I receive my materials?
- Book/Media: 5-10 days – longer for rare or popular items.
- Article/Chapter: 1-3 days
- E-Delivery: 1-2 business days
Where do I pick up and return my Interlibrary Loan materials?
- Physical Items: Pick these up at your home library. This is the location you chose when you registered for your Interlibrary Loan account (McDermott or Callier). You must have your Comet Card with you when you go to check out your materials.
- Electronic Materials: These arrive as PDFs in your account. They are deleted from your account after 30 days. View, save or print them by clicking “Get Articles/Chapters.”
How do I change my home library?
- Log in to your account.
- Click “Change User Information.”
- Select your new home library under “Delivery Information.”
- Click “Submit Information.”
What is the loan period?
The loan period is set by the lending library. Usually, it is three to five weeks, often with the option of a two-week renewal period.
How do I renew my Interlibrary Loan materials?
- Log in to your account.
- Click “Request a Renewal.”
- Select the item you want to renew.
- Click “Request Renewal.”
UT Dallas library staff does not grant permission for Interlibrary Loan renewals. You will be notified by email once the lending library confirms or denies your renewal request.
Are there any fines for Interlibrary Loan materials?
Yes, there may be fines if you lose, damage or return an item after the due date. All fines and fees post to your Discover account.
- Overdue Items: $0.50 per day.
- Lost/Long Overdue Items: Replacement cost of each item as determined by the lending library.
- Damaged Items: Fees are determined by the lending library after they receive the damaged item.
UTD Interlibrary Loan policies and procedures are based on RUSA’s Interlibrary Loan Guidelines and TexShare’s Interlibrary Loan Protocol.
Why is my Interlibrary Loan account blocked?
If your account is blocked, you may have fines or overdue items. This puts a hold on your ILL privileges. To unblock your account, return all overdue items and pay all fines. Overdue materials resulting in a blocked account must be received by the Interlibrary Loan office in Richardson before your account is unblocked.
Contact Us
Office Hours Open
| Day(s) | Time |
|---|---|
| Monday-Friday | 8 a.m.-5 p.m. |
| Saturday-Sunday | closed |